Service Partnership Value Delivery Model:
INTCIS WEB Delivers Industry-Leading Value for CMS Website, Web, and Mobile App Development Services
At INTCIS WEB, we are committed to delivering exceptional value through our comprehensive CMS website, web, and mobile app development services, as well as ongoing support. By following industry-standard best practices based on the ITIL (Information Technology Infrastructure Library) framework, we ensure that our service delivery is efficient, effective, and aligned with your business goals. Here's how we deliver world-class solutions:
Step 1: Service Request Initiation
Process:
Clients initiate a request through our streamlined Service Request Form on our website or through our customer portal, detailing the specific requirements for CMS website development, web and mobile app projects, or ongoing services.
Industry Standard Benefit
Our standardized process ensures quick and accurate capture of your project needs, enabling faster response times and reducing the likelihood of misunderstandings, ensuring a smooth start to your project.
Step 2: Qualification & Assessment
Process:
Our experienced team evaluates the request, assessing its scope, complexity, and urgency. We identify the right resources, processes, and tools to address your requirements, whether it's for a new CMS website, web or mobile app development, or ongoing support services.
Industry Standard Benefit
By following ITIL's qualification and assessment practices, we ensure that your project is handled with the right level of expertise and that the most efficient path is taken to meet your needs.
Step 3: Design & Implementation Planning
Process:
Our experts design and implement the project using industry-standard methodologies such as Agile and DevOps, ensuring flexibility, adaptability, and on-time delivery. We ensure seamless integration with your existing systems and focus on delivering a user-friendly, optimized solution that meets your goals.
Industry Standard Benefit
Utilizing proven frameworks guarantees that the website or app is developed with a focus on quality, scalability, and timely delivery, with the agility to adapt to any changes in requirements.
Step 4: Value Realization and Continuous Improvement
Process:
Once the project is implemented, we continue to monitor, optimize, and enhance your website or app to ensure it delivers long-term value. We engage in regular feedback sessions and implement changes as needed to keep your digital presence aligned with your evolving business needs.
Industry Standard Benefit
Our approach ensures your CMS website, web, or mobile app remains updated, secure, and optimized, delivering sustained value through continuous improvement as per ITIL's best practices.
Why Our Delivery Process Stands Out?
Our INTCIS CMS Website Package follows a structured delivery process to ensure efficiency, quality, and client satisfaction:
- Structured and Measured: We define, manage, and track each process with metrics, ensuring timely delivery and high-quality outcomes. Every step is documented and measured for performance.
- Client Involvement: At every stage, we actively seek and incorporate client feedback through an iterative process, ensuring the final product aligns perfectly with your expectations.
- Ongoing Optimization: Post-launch, we continuously monitor and improve the website using real-time performance metrics and user feedback to refine and enhance your site.
This delivery process provides structure, efficiency, and ongoing optimization, ensuring you receive a high-quality website tailored to your business needs—delivered effectively and promptly.
On-Demand Web and Mobile Support Services
Our on-demand web and mobile support services ensure you can quickly resolve unexpected issues and keep your platforms running smoothly. The benefits of on-demand support include:
- Flexibility: Support tailored to your needs, with no long-term commitments.
- Pay-Per-Use: Only pay for the services you use when needed.
- Remote Support: Access expert help anytime, anywhere, with remote support.
- 24/7 Availability: Round-the-clock assistance ensures your web and mobile platforms are continuously operational.
- Troubleshooting and Problem Resolution: Fast identification and resolution of technical issues.
- Break-Fix Support: Quick fixes for any system breakdowns or issues.
- Security and Updates: Keep your web and mobile platforms secure with regular updates and patches.
- Performance Optimization: Ensure your website or app runs efficiently with comprehensive performance checks.
- Log Analysis: In-depth analysis of system logs to identify potential problems before they escalate.
- Customization: Tailored solutions to meet your specific business needs.
- Consultation: Expert advice on improving, upgrading, and maintaining your platforms.
Essential Web and Mobile Support Services
Empower your business to create, automate, and integrate solutions effortlessly with our essential web and mobile support services. Focused on automation, multi-cloud capabilities, and DevOps practices, we ensure seamless integration across platforms.